If you have any problems or questions, then please get in touch. Our Chat Masters and Customer Service Team are always on hand to help you.

If you are having any technical difficulties or if you have an accounts query, you should send an email to the appropriate department shown in the table below. Directing your question to the right department will help us to ensure you get a fast response.

We are always looking for ways to improve Ruby Bingo and exceed your expectations. If you have any ideas or criticisms, then please send them the Feedback address below.

If you have any questions about the bingo game itself or any of the Chat Games and you can't find the information you need in the game's help files or on this website, then you can always speak to any of our duty Chat Masters in the Ruby Bingo chatroom. They are also there 24/7. It is usually best to take the CM into "Private" by double-clicking on the CM's name in the list on the right hand side of the chat window. This will open a new tab within which you can have a private conversation with the CM.